How do I claim a badge issued to a different email address than the one currently tied to my Digitalme.Credly account?

Let's say someone sends you credentials to your work email address, but you already have a Digitalme.Credly account set-up with your personal address. How can you get those badges into your existing Digitalme.Credly account?

You can have as many emails as you like connected to a single Digitalme.Credly account. So in this example, by adding your work email account, you will automatically merge the new badge you received into your existing Digitalme.Credly account. 

Here's how to do that: 

  1. Login to and visit your "Account Settings", which you can find in the settings menu at the left hand side of the site.

  2. Roll your mouse over the "Email" section of your profile and click the pencil icon. 

  3. Click "Add Email" and enter the email address you want to add, exactly as it was used to send you the new badge you are trying to merge into your account.
  4. Check your email inbox for the email address you just added for a message from Digitalme.Credly. You will need to confirm your newly added email address before you may use it to accept badges sent to that address. Once you click the link in the confirmation email, your business address will be tied to your Digitalme.Credly account. 
You will see the new badge that was sent to you show up in your "My Credit" Inbox:

From there you can hover over the new badge, and click "Accept". 

We recommend adding and verifying all of your email addresses so you never miss the chance to receive Credentials when you've earned them.

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