Password Resst

Unfortunately we can't send out password reminders, however you can request one yourself here: https://backpack.openbadges.org/password/reset

There are a couple of caveats here; firstly we’ve noticed some of these password reset/migration email are hitting spam and junk folders — please make sure you check these (and probably mark all future comms from the Backpack as legit!) Secondly, we understand that some educational organisations (particularly those with .ac.uk domains) are blocking/filtering these emails coming through — if this is the case, please contact your internal IT teams and flag this, and also get in touch as we can take a look into the logs on our end and see at what stage they’re getting bounced back.

The email address it will be sending from is: no-reply@backpack.openbadges.org


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