Password Resst

Unfortunately we can't send out password reminders, however you can request one yourself here:

There are a couple of caveats here; firstly we’ve noticed some of these password reset/migration email are hitting spam and junk folders — please make sure you check these (and probably mark all future comms from the Backpack as legit!) Secondly, we understand that some educational organisations (particularly those with domains) are blocking/filtering these emails coming through — if this is the case, please contact your internal IT teams and flag this, and also get in touch as we can take a look into the logs on our end and see at what stage they’re getting bounced back.

The email address it will be sending from is:

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